To report a problem relating to any of the below topics, click the link to the right > (for non-emergencies only) or refer to the contact information provided.
When reporting a problem, please provide the location of the problem including the nearest cross street(s) (if applicable), the date and time of the problem, and your contact information should we need additional information.
Report problems during business hours by calling 530-661-5962 or emailing us.
If reporting an emergency after hours, call 530-666-8920
If reporting a non-emergency after hours, please leave a message at 530-661-5962.
Illegal Trash Dumping
Sewer - Back-up
Storm Drain - Back-up or Pollutant Spills / Dumping
Streetlight Outages or Malfunctions - Include the light number located 7 feet from the base
Street Name Signs - Missing or damaged
Streets, Gutters and Sidewalks
Traffic Signs - Missing or damaged
Water - Shut-off / Turn-on, leaks
Reporting Other Problems
Urban Forestry - Tree Issues During Business Hours: Call 530-661-2000 or email us After Business Hours Emergency: 530-666-8920 After Business Hours Non-Emergency (Please leave a message): 530-661-5962
Waste Water Treatment Facility - Odor Issues During Business Hours: Call 530-661-2054 or email us After Business Hours: Leave a Message at 530-661-2054
Water Waste During Business Hours: Call 530-661-2067 or email us After Business Hours Emergency: 530-666-8920 After Business Hours Non-Emergency (Please leave a message): 530-661-2067