The City of Woodland’s Technology Strategic Plan is intended to help ensure the City is using its technology resources as effectively as possible to provide the best level of service to Woodland’s citizens. It will also help guide future technology projects so that they are prioritized according to the City’s long term goals.

For detailed information, please click on any of the following Adobe Acrobat file excerpts:

Cover Page

Table of Contents

Executive Summary

Introduction

Background

Current Environment

Strategic Planning Methodology

Mission and Vision Statements

Customers / Stakeholders

Assessment of Internal and External Environment

Key Issues

• A. Customer Service and Support
• B. Staff Training
• C. Communication and Coordination
• D. New Technologies
• E. Resource Management and Planning Action Plan

Action Plan

• A. Inplement "Low-hanging Fruit" Projects
• B. Pursue Funding for Major Projects
• C. Submit Technology Input for Capital Budget
• D. Implement City Website Improvements
• E. Integrate Database Systems
• F. Establish Technology Review Process
• G. Formalize Computer Replacement Program
• H. Develop technology Training Program
• I. Establish Formal "Super User" Program
• J. Improve Communication with Departments
• K. Recommend Organizational Changes
• L. Document Risks and Contingency Plans
• M. Develop other key Technology Documents

Conclusion

Glossary

Appendixes

• I. City Council 2 Year Goals
• II. Issue Paper on Technology Strategic Plan
• III. Notes from Study Sessions
• IV. "Low-hanging Fruit" Projects List
• V. Initial Major Projects List
• VI. Initial Project Programming Summary Sheet
• VII. Technology Project Summary Form
• VIII. Proposed Computer Replacement Categories
• IX. Initial Summary 2005 General Computer Controls Review

For additional information, please contact the Finance Department at (530) 661-5830 or email: finance@cityofwoodland.org